How ready is your business for hurricanes?

As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will help you quickly recover your data and get back to business following a hurricane. Determine recovery hierarchy Certain parts of your IT system are more […]

Tips to keep your business data safe

Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security are always present online, it’s important to implement tough security measures that will keep your business data safe 24/7. Here are some tried-and-tested methods to […]

How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]

Safeguard your Microsoft 365 data with these tips

Because Microsoft understands the value of business data and the costs associated with data loss and theft, the technology company offers powerful security tools for Microsoft 365 subscribers. However, for these tools to be truly effective, users must implement the following practices to further protect their data. Take advantage of policy alerts Establish policy notifications […]

Investing in new IT? Avoid these 5 mistakes

If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless […]

The hows of watering hole attack prevention

There are millions of malware in existence, with new ones being developed by the minute. This is terrible news for anyone who stores personal information online — which is basically everyone in the world today. Learn how you can avoid being a victim of a watering hole attack, one of the most common ways cybercriminals […]

How to enable VoIP for your remote workers

With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees. To cater to your out-of-office workers, there are a variety […]

PowerPoint Presenter Coach: New platforms, more feedback

Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback on your word choice, and speed, among many others. This year, Presenter Coach is finally available on all platforms and is packed with new types […]

How a cloud-based OMS can help eCommerce businesses

Cloud-based order management systems (OMS) have plenty of useful features that can help any eCommerce business boost their sales. But this is just one of the many advantages these tools offer. Read on to learn more about the business benefits of deploying an OMS. First off, we need to clarify that an inventory management system […]

Defend your business from these 5 types of hackers

“Know thine enemy” — it means to get to know them and their motives. In this blog, we take a close look at the five types of dangerous hackers, what their motives are, and how they operate. Script kiddies In terms of skill, script kiddies (or skids, for short) are at the bottom of the […]