How to enable VoIP for your remote workers

With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees. To cater to your out-of-office workers, there are a variety […]

PowerPoint Presenter Coach: New platforms, more feedback

Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback on your word choice, and speed, among many others. This year, Presenter Coach is finally available on all platforms and is packed with new types […]

How a cloud-based OMS can help eCommerce businesses

Cloud-based order management systems (OMS) have plenty of useful features that can help any eCommerce business boost their sales. But this is just one of the many advantages these tools offer. Read on to learn more about the business benefits of deploying an OMS. First off, we need to clarify that an inventory management system […]

Defend your business from these 5 types of hackers

“Know thine enemy” — it means to get to know them and their motives. In this blog, we take a close look at the five types of dangerous hackers, what their motives are, and how they operate. Script kiddies In terms of skill, script kiddies (or skids, for short) are at the bottom of the […]

VoIP for SMBs: Hardphones or softphones?

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between its two types: traditional desk phones (hardphones) or software-based phones (softphones). Worry not — we’re here to help you understand the benefits of each type. What’s a hardphone? A hardphone functions like a normal […]

Level up your Excel skills with these tips

Microsoft Excel’s new features now make it easier than ever to process data and present information visually. Level up your spreadsheets with the tips below: Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a particular story out of a table of data, don’t worry — Excel’s artificial […]

How virtual reality helps small- and mid-sized businesses

Many people associate virtual reality (VR) with gaming, but its applications don’t stop there. You might not know it, but the immersive sensory experiences VR can provide are helping businesses in wonderful ways, too. VR training Virtual hands-on training has been proven to be much more effective than in-classroom or e-learning methods. According to PwC, […]

Cybersecurity terminology you need to know

Do IT security terms like “phishing” and “intrusion protection” sound extremely foreign to you? If so, it’s time you familiarize yourself with these and other common cybersecurity terms. By learning these basic concepts, you’ll be more aware of the depth and scope of online dangers and, hopefully, be better prepared to deal with them. Malware […]

VoIP business phones: Are they right for your company?

Should you consider adopting Voice over Internet Protocol (VoIP) phone systems for your business, or will legacy phone systems suffice? The decision will ultimately boil down to which technology can best address your business needs. To help you decide whether VoIP is right for your company, read on about this phone technology that’s enabling organizations […]

Keep your Microsoft 365 environment secure with these tips

Microsoft 365 is one of the most widely used business productivity suites today. From email and collaboration to cloud storage and enterprise content management, the robust features of its cloud-based tools and servers are nothing short of useful. Still, Microsoft 365 presents certain security challenges that businesses must address. Vulnerabilities in SharePoint Businesses typically use […]